Reserving Your Space with
Joining a Calidex adventure is easy...here's how to come aboard and what to expect:
I. Making and Confirming a Reservation
Trip Types A Calidex "Journey" is comprised of
one or more trip legs, each typically 6 to 10 days in length, with firm
pricing and itineraries. Group members may sign up for as many trip
legs as desired. Journeys and their constituent trip legs are shown
with green background on the Calendar
& Costs and "What's
New?" web pages. Calidex "Trips-in-the-Works" are
under development, with itineraries, dates and pricing subject to change.
"Trips-in-the-Works" are shown on the Calendar
& Costs and "What's
New?" webpages with yellow background.
Included/Excluded Trip Expenses Calidex trip leg prices
normally do not include U.S. or international airfares, lodging or meals
prior to Rendezvous Day, gratuities, excess baggage charges, and expenses
of a personal nature such as telephone and laundry. Lunches and dinners
are often excluded from the pricing (except at remote lodges where no
other dining option exists) in order to give group members the opportunity
to sample the full range of local cuisines. Domestic airfares are usually
included in the trip leg price, but not always. Prior to signing up
for a Journey, please call us toll-free at 1-866-CALIDEX to review the
trip's included/excluded expenses, along with the trip's degree of difficulty,
any special experience requirements that may apply, and your dietary
needs and physical issues. You may also e-mail us at firstname.lastname@example.org
with your contact number and we'll be happy to call you to discuss the
II. Deposits & Payment
a "Trip-in-the-Works", you may remit a deposit of $200.00
at any time to secure your slot. This slot deposit is fully refundable
upon request if your plans change or the trip, when finalized as a Journey,
fails to match your budgetary and calendar requirements. When your selected
"Trip-in-the-Works" firms up as a "Journey", the
deposit due dates and amounts will be posted on the Journey's web page,
or Calidex will notify you by e-mail that your Journey deposit is duetypically
25% to 50% of each trip leg's price less any $200.00 slot deposits paid.
If you choose not to participate, your prior $200.00 deposit(s) paid,
if any, are promptly refunded and your space released.
III. Cancellations, Refunds & Itinerary Changes
1. Trip Leg Cancellation by Participant Standard per-person cancellation fees are based on the date Calidex receives written notification of cancellation from the cancelee. Fees are: (a) $500.00 if notice is received 60 or more days from the applicable trip leg Rendezvous Date, (b) 50% of the trip leg price if notice is received within 59 to 30 days of the applicable Rendezvous Date; and (c) 100% of the trip leg price if notice is received within 29 days of the applicable Rendezvous Date. In the event Calidex rebooks the space, cancelees prior payments shall be refunded in full less a $500.00 cancellation fee. In the event cancelee can recruit a replacement traveler, the $500.00 cancellation fee is waived.
is important to note that with respect to certain special journeys no
refunds may be available in the event of participant's cancellation.
Calidex enters into contracts with local operators and vessel owners
to gain early commitment of local resources to Calidex programs. To
secure such commitment, these agreements often preclude the refund of
deposits. Trip insurance is therefore highly recommended as protection
against trip cancellation or interruption, as well as exigencies requiring
emergency medical evacuation. Calidex will be pleased to provide assistance
with your purchase of trip insurance.
Trip Leg Cancellation by Calidex In
the event Calidex cancels a planned trip leg, we promptly refund 100%
of all payments received from participants. By California law, all funds
received from clients by a tour operator must be deposited in a trust
account and held for the account of clients in the event the applicable
services are not delivered. Calidex is in full compliance with this
important protective statute. Furthermore, if a trip is shortened for
other than an Act of God or civil insurrection, Calidex shall remit
to participants a proportional refund upon receipt by Calidex of reimbursement
from the responsible local operators.
Trip Information Packet Upon receipt of your Journey deposit,
you'll receive a document packet that typically contains a detailed
day-by-day itinerary, contact information, maps, a recommended clothing
& equipment list, first-aid and health suggestions, a Liability
Release and Assumption of Risk form for signature, and other important
information pertinent to your Journey.
Calidex Corporation is registered as California Seller of Travel No. 2040751-40. Registration as a Seller of Travel does not constitute approval by the State of California. Monies paid by participants for travel services not provided shall be promptly refunded by Calidex per the above terms. In accordance with California law, participants' payments are deposited into a Trust Account. Calidex contributes to travelers' financial protection via a program established by the Travel Consumer Restitution Corporation (TCRC) wherein travelers may seek justifiable refunds of unreimbursed payments made.